Use Technology to Improve Business Performance
BEST helps SMEs identify practical ways to use digital tools and technology to improve customer reach, internal processes and business efficiency.
Areas of Support
- Digital business assessment
- Website and online presence planning
- E-commerce readiness
- Digital customer acquisition
- Business process digitization
- Selection and adoption of practical business tools
- Online service delivery planning
- Technology requirements for growing businesses
The emphasis is on appropriate and cost-effective technology rather than technology for its own sake, with recommendations aligned to the size and needs of the business.